Strategic Partner Director
Confidential client
Strategic Partner Director
You will take responsibility for global, strategic customer relationships and act as the central point of contact at the enterprise level. In this leadership role focused on clients, you will manage commercial performance, contract responsibility, and cross-functional collaboration to achieve measurable results.
Your responsibilities
- Manage global customer relationships across regions and act as the central point of contact.
- Establish and maintain executive partnerships.
- Identify and drive revenue growth as well as margin and share-of-wallet increase.
- Develop and lead the implementation of strategic account plans.
- Monitor end-to-end contract performance.
- Ensure compliance with contract terms and pricing agreements.
- Develop multi-year Customer Improvement Plans (CIP).
- Define priorities, responsibilities, timelines, and measurable outcomes in the CIP.
- Conduct customer visits and hold Quarterly Business Reviews (QBRs).
- Lead global account teams and ensure cross-functional alignment.
- Collaborate with suppliers and partners to enhance customer value.
- Ensure continuity of supply with partners.
- Meet commitments on time while managing communication, preparation, and escalation with discipline.
Your profile
- Bachelor’s degree required.
- 7–10 years of relevant commercial experience in Life Sciences or related industry.
- Proven success in managing global strategic customer accounts.
- Experience in complex, matrix-organized corporate structures.
- Strong commercial expertise.
- Solid financial competence including knowledge of pricing strategy.
- Experience in margin management.
- Experience in managing and monitoring contract performance.
- Expertise in enterprise account planning.
- Excellent stakeholder engagement skills.
- Ability to lead through influence across global teams.
- Strong analytical skills
- Experience in leveraging data and insights for strategic decision-making.
- Proficiency in English required; additional European languages are an advantage.
Benefits
- Collaborative work environment.
- Global orientation and international collaboration.
- Collaboration with leading Life Sciences clients.
- Opportunities to work at the enterprise level with clients.
- Prospects for professional development.
- Involvement in a strategically impactful role.
- Competitive compensation.
- Performance-based benefits.
- Opportunity to contribute to outcomes that positively impact patients and applications.
- Chances to learn new skills.
- Opportunity to apply your talents and take on responsibility.
About the company
The recruiting company operates in the field of Science & Research and is seeking reinforcement at the location Remote, Germany, Austria, Switzerland, Netherlands.
The client is treated confidentially in this process. You will learn the name during the application process.
Your contact person
Markus Bauer
Recruiting Consultant IT & Technology
If your profile matches, your contact person will personally reach out to you.
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