Managing Director Sales & Operations

Confidential client

Graz areaFull-timefrom € 130,000 gross/year

You are responsible for the advancement of sales, customer experience, and business performance, driving growth and performance strategies forward. As a member of the management board, you shape transformation projects, develop leaders, and ensure strategic goals are translated into measurable outcomes.

Your responsibilities

Take overall responsibility for Sales Excellence, Customer Experience, and Business Performance
Develop and implement growth and performance strategies
Analyze and optimize the entire customer journey
Manage business performance using modern KPI and performance systems
Continuously develop structures, processes, and organizational standards
Oversee cross-departmental transformation and change projects
Conduct budget, resource, and performance management
Build, develop, and coach high-performing leaders
Cultivate a high-performance and growth culture with a results-oriented approach
Act as a sparring partner to management and HR on leadership, organizational, and transformation matters

Your profile

Several years of leadership experience at the executive level (e.g., COO, CSO, Head of Sales, or similar)
Ideally, experience in the B2C environment
Proven track record in advancing and scaling sales organizations
Extensive experience in Sales Excellence/Performance, Customer Experience, and data-driven business management
Ability to translate strategic objectives into operational excellence and measurable results
Strong leadership qualities and experience in developing high-performing leaders and teams
Entrepreneurial mindset, strong execution skills, and resilience
Proven experience in change and transformation
Strong communication and decision-making skills
Proficient in German and English, willing to travel across Europe

Benefits

Key position with significant influence on strategic and operational development
Long-term development prospects leading to the CEO position
Significant scope for creativity
Short decision-making paths
Dynamic, growth-oriented environment
Collaboration within an internationally successful corporate group
Modern corporate culture with high individual responsibility
Clear performance orientation
Assist in shaping sales and customer experience strategies
Company car for private use

About the company

The recruiting company is seeking reinforcements in the Graz area.

The client is treated confidentially in this process. You will learn the name during the application process.

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Your contact person

Katharina Gruber

Senior Recruiter

If your profile matches, your contact person will personally reach out to you.

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