Hotel, Gastronomy & Catering

Front Office Manager

Confidential client

St. Anton am Arlberg, TyrolFull-time

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As a Front Office Manager, you lead the reception team and are responsible for all organizational processes in this area. You ensure warm and professional guest service from check-in to check-out. Your role also includes administrative tasks and collaboration with management.

Your responsibilities

Leadership of the Front Office team
Ensuring compliance with "SLH" standards
Operation of the hotel program ASA
Training new team members at the Front Office
Motivating and developing the team
Creation and organization of duty rosters
Organization and execution of all Front Office tasks
Welcoming and professionally receiving guests
Hosting international guests from check-in to check-out
Providing information about the house, rooms, and facilities
Monitoring arrivals
Invoice verification and creation
Proposing suggestions for process optimization
Complaint management
Providing concierge services (recommendations, reservations)

Your profile

Experience in upscale hospitality
Strong team skills
Independent working style
High level of commitment
Positive and engaging demeanor
Resilience and stress resistance
Flexibility
Well-groomed appearance
Attention to detail and cleanliness at the workplace
Language skills in German and English
Additional foreign languages are an advantage
Completed education is an advantage
Knowledge of Microsoft Office is an advantage

Benefits

Full-time position with 6 working days per week
Complimentary meals during working days
Provision of an apartment as accommodation
Subsidy for the ski season pass
Working in an exclusive 5-star superior hotel
Serving an international clientele
Combination of luxury hospitality and top gastronomy
Small team with a maximum of 16 house guests
Familiar and motivated work environment
Opportunity to take on responsibility and gain insight into various hotel areas
Working in a renowned tourism region directly on the Arlberg

About the company

The advertising company operates in the Hotel, Gastronomy & Catering sector and is seeking support at the St. Anton am Arlberg, Tyrol location.

The client is treated confidentially in this process. You will learn the name during the application process.

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Your contact person

Sophie Moser

Research Consultant

If your profile matches, your contact person will personally reach out to you.

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