Head of Professional Services
Confidential client
Head of Professional Services
In this position, you will shape the planning and implementation of client projects as well as the development of related methods and processes. Additionally, you will ensure the quality, efficiency, and profitability of the Professional Services organizations and monitor deviations at an early stage.
Your responsibilities
- Set guidelines for the planning and implementation of client projects
- Define methodology, tool selection, and quality standards
- Ensure the application of standards across all business units
- Implement standards, best practices, and processes uniformly across all Professional Services teams
- Provide strategic direction for the teams
- Develop methodological guidelines
- Further develop processes within the PS organization
- Assemble cross-departmental task forces for critical client projects
- Lead task forces during escalations
- Guide involved teams to structured solutions
- Contribute to resource planning for strategically relevant projects
- Secure capacities and competencies with the business units
- Contribute to target agreements
- Participate in KPI definition
- Support KPI monitoring
Your profile
- Experience in managing complex IT projects
- Experience in managing complex software projects
- Proficiency in project management
- Proficiency in process management
- Proficiency in risk management
- Proficiency in time management
- Proficiency in cost management
- Proficiency in quality management
- Strong leadership skills
- Experience in team development
- Experience in organizational development
- Ability to clearly define responsibilities
- Ability to implement sustainable changes
- Excellent communication skills in German
- Excellent communication skills in English
Benefits
- First-class catering
- Breakfast
- Coffee
- Drinks
- Fruit
- Team events
- State-of-the-art office standards
- Inspiring work environment
- Generous support for the Climate Ticket
- Support for additional annual network cards
- Monthly home office allowance
- Above-average salary
- Salary from EUR 6,500 gross per month
- Salary dependent on experience and qualification
- Further information on the linked career page
About the company
The company posting the job ad is active in the IT & Internet sector and is seeking to strengthen its team in Vienna.
The client is treated confidentially in this process. You will learn the name during the application process.
Your contact person
Michael Pichler
Executive Search Consultant
If your profile matches, your contact person will personally reach out to you.
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