Hotel, Gastronomy & Catering

Deputy Front Office Manager

Confidential client

Rigi-Kaltbad, SchweizFull-time

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This position involves leading and further developing the reception team, as well as professionally attending to guests. You will also be responsible for organizing and handling administrative tasks.

Your responsibilities

Technical and personnel leadership of the reception team
Promoting motivating teamwork
Competent guest advisory
Handling reservations
Conducting a professional check-in
Conducting a professional check-out
Warm guest service
Guiding new staff during onboarding
Conducting employee training
Supervising commercial trainees
Responsibility for day-end processing
Responsibility for month-end processing
Control of receivables
Development of staff deployment plans
Active participation in management meetings

Your profile

Committed and reliable personality
Confident demeanor
Solution-oriented work approach
Team-oriented working style
High level of service readiness
Strong quality awareness
Very precise and focused work approach
Ability to work under time pressure
Excellent spoken German skills
Excellent written German skills
Excellent spoken English skills
Excellent written English skills
Additional language skills an advantage
Completed commercial apprenticeship or hotel management school
Professional experience in a comparable role within the hospitality industry

Benefits

Exceptional workplace in a car-free mountain region
Clear and supportive management team
Opportunity to actively contribute and share your own ideas
Discounted accommodation upon request
Discounts at partner hotels within the hotel group
Discounts at Swiss Quality Hotels for staff and families
Free entry to the mineral bath & SPA
Free use of the regional train with a special ticket
Working in a natural and peaceful environment
Structured and future-oriented work atmosphere

About the company

The hiring company operates in the hotel, gastronomy & catering sector and is seeking reinforcement at the Rigi-Kaltbad, Switzerland location.

The client is treated confidentially in this process. You will learn the name during the application process.

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Your contact person

Michael Pichler

Executive Search Consultant

If your profile matches, your contact person will personally reach out to you.

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Apply now as Deputy Front Office Manager with our confidential client.

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