Hotel, Gastronomy & Catering

Service Manager

Confidential client

Aigen im Ennstal, StyriaFull-timefrom € 4,500 gross/month

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Service Manager

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You lead the service team and coordinate its workflows to ensure smooth service delivery. In this role, you competently assist international guests and serve as their first point of contact. You also ensure the adherence to high quality and hygiene standards.

Your responsibilities

Leadership and organization of the service team
Staff scheduling in the service area
Ensuring an efficient service process
Coordination of ongoing operations
International guest assistance
Advising on food and beverage selection
Handling complaints
Ensuring high quality standards
Monitoring hygiene guidelines
Assisting with onboarding new employees
Promoting professional development
Sharing expertise within the team
Coordinating collaboration between service and kitchen
Taking on an active host role

Your profile

Completed training in gastronomy or hospitality
Several years of experience in a similar position
Very good German language skills
Excellent English skills
High level of commitment and initiative
Strong hands-on mentality
Structured working style
Solution-oriented thinking
Confident demeanor in stressful situations
Strong quality awareness
Excellent service orientation
Passion for hosting duties
Experience with the Matrix POS system is an advantage
Proficient use of digital tools in service

Benefits

Flexible working hours with the option for a 4-day week
Diverse development opportunities
Employee discounts at affiliated hotels
Discounted wellness and beauty treatments
Bonus offers at various companies
Employee referral bonus
Free access to fitness studio, spa, and tennis courts
Complimentary overnight stay including breakfast with companion
Discounts on ski season passes
Discounts on golf course and tournament training
Free golf membership at the golf club
Comprehensive catering with food and drinks
Support for further training and workshops
Regular team events and celebrations
Availability of employee accommodations

About the company

The recruiting company operates in the area of hotel, gastronomy & catering and is seeking support at the Aigen im Ennstal, Styria location.

The client is treated confidentially in this process. You will learn the name during the application process.

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Your contact person

Andrea Huber

Head of Recruiting

If your profile matches, your contact person will personally reach out to you.

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