Head of Sales & Service
Confidential client
Head of Sales & Service
We are seeking an experienced executive to further develop Sales and After Market in a technical B2B environment. The position combines sales, service, operational management, and the establishment of effective structures and processes.
Your responsibilities
- Implement sales strategy for D-A-CH and CEE
- Further develop sales strategy for D-A-CH and CEE
- Incorporate global business objectives into sales activities
- Incorporate regional market requirements into sales activities
- Expand existing customer base in the OEM business
- Increase service activities based on the installed customer base
- Ensure customer satisfaction through service standards
- Guarantee short response times in service
- Manage key accounts with a customer-oriented approach
- Control order processing from contract design
- Integrate delivery and installation into the process
- Take responsibility for after-sales processes
- Take responsibility for service processes
- Optimize front office processes
- Optimize back office processes
Your profile
- Several years of leadership experience
- Leadership experience in a sales function
- Leadership experience in a service function
- Leadership experience in an operational management function
- Extensive experience in technical B2B sales
- Extensive experience in technical customer service
- Ideally, experience in an international OEM environment
- Experience in machinery or plant environments
- Experience in rail environments
- Experience in aerospace environments
- Strong customer orientation
- Strong sales orientation
- Experience in business development
- Experience in expanding service activities
- Experience in expanding aftermarket activities
Benefits
- Responsible leadership position
- Regional responsibility
- Active further development of sales and service
- Opportunity to implement sustainable improvements
- Implement improvements in structures
- Implement improvements in processes
- Implement improvements in customer care
- Versatile range of tasks
- Interface with strategic business development
- Interface with operational management
- Interface with customer management
- International working environment
- Close alignment with global business objectives
- Consideration of regional market requirements
- Annual gross salary of € 100,000
About the company
The advertising company operates in the field of Other industries and is looking to strengthen its team at the Vienna location.
The client is treated confidentially in this process. You will learn the name during the application process.
Your contact person
Julia Steiner
Talent Acquisition Specialist
If your profile matches, your contact person will personally reach out to you.
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Apply now for the position of Head of Sales & Service with Confidential Client.